Shipping Policy

Thank you for shopping with Kokan Cashew by Vishram Dryfruits. We are committed to delivering your order in a safe, hygienic, and timely manner. Please read our shipping policy carefully before placing your order.


📦 Order Processing

  • All orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed the next working day.

  • Once your order is dispatched, you will receive tracking details via email or SMS.


🚚 Delivery Time

We deliver across India using trusted courier partners. Estimated delivery timelines:

Location TypeEstimated Delivery
Metro Cities2–4 working days
Tier 2 Cities/Towns4–6 working days
Remote/Rural Areas5–7 working days

Please note: Delays may occur due to weather, festivals, or courier disruptions.


🛒 Shipping Charges

  • Free Shipping on all prepaid orders above ₹499.

  • A nominal shipping fee is applicable for orders below ₹499, which will be shown at checkout.

  • COD (Cash on Delivery), if available, may include additional service charges.


📦 Packaging

  • All products are packed in food-grade, moisture-proof pouches and sealed for freshness.

  • Outer packaging is secured to prevent damage during transit.


📲 Order Tracking

  • Once shipped, you will receive a tracking link on your registered email and/or WhatsApp.

  • You can also track your order anytime under “My Account” > “Orders”.


📌 Shipping Restrictions

  • Currently, we ship only within India.

  • We do not deliver to P.O. boxes or army postal addresses.


⚠️ Delayed, Lost, or Damaged Shipments

In rare cases of:

  • Delays beyond the estimated time

  • Damaged parcels

  • Missing items

Please email us within 48 hours of delivery at:
📧 support@kokancashew.vishramdryfruits.com
Include your Order ID, and clear photos of the packaging and product for faster resolution.


❌ Non-Delivery

If a delivery attempt fails due to:

  • Incorrect shipping address

  • Unavailability of recipient

  • Refusal to accept the order

The product may be returned to us, and reshipping charges will be applicable.


🤝 Need Help?

For any shipping-related queries, feel free to contact our support team:
📧 info@konkancashewnuts.com
📞 +91 79775 33544

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